he says the postal service really needs to keep up with technology. >> the postal service they want is to privatize the post office. one of the things they are aiming right now is to reduce from six-day to five-day delivery. later on they are going to try to privatize it. we don't want that. we cannot allow that to happen. >> with the economy improving, we're seeing the mail coming back a little bit slowly. what we've lost is bill paying. people pay bills online. it's free, convenient. that won't come back. we've reacted in a responsible way. >> he said they never laid anyone off. they used buyouts and other methods to reduce manpower. they are looking into using smart phones, package delivery options, testing a system where say you order by 9:00 a.m. and get package delivered by noon, he says the postal will be viable for the next 10 years. reporting live, christie smith. >>> a memorial growing in santa rosa today for a 14-year-old boy killed in a crash at a raceway. the family of marcus johnson owns this muffler shop in santa rosa. friends bringing flowers and candles and balloons to